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Brand Safety on Social Media in 2025

How to Navigate the New Normal in Content Moderation

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About This Report
The 2024 US presidential election ushered in a new normal in brand safety, with prominent social media companies such as X and Meta shifting the burden of content moderation from internal teams and contractors to users.
Table of Contents

The 2024 US presidential election marked a before and after in how social media companies police content and promote brand safety on their platforms.

Some of the most prominent social media companies—including X, Meta, YouTube, and TikTok—are relying on their users to flag violative and potentially misleading content. While those and other platforms continue to use moderation teams and automated systems, community-based efforts are becoming the norm for lower-severity violations.

These changes have profound implications for brand marketers, agencies, and social platforms themselves.

Key Question: What are the implications of major social media companies abandoning platform-led content moderation in favor of community-based efforts?

Key Stat: Several social media companies have shifted emphasis from in-house content moderation to user-based efforts, at least for content that doesn’t explicitly violate their community standards. This shift marks a new era in brand safety.

This report can help you:

  • Develop media strategy and allocate budgets for campaigns (brands, agencies)
  • Develop go-to-market strategy (media platforms)

Here’s what’s in the full report

1file

Exportable files for easy reading, analysis and sharing.

4charts

Reliable data in simple displays for presentations and quick decision making.

Table of Contents

  1. Executive Summary
  2. What’s the new normal in social media brand safety and content moderation?
  3. Political realignments have accelerated changes in brand safety practices
  1. Even outside social media, recent events have reshaped the brand safety landscape
  2. Changing attitudes toward brand safety could mean fewer constraints for creators and their brand partners
  3. Implications for brands, agencies, and social media platforms
  1. Sources
  2. Media Gallery

authors

Paul Verna

Contributors

Rahul Chadha
Director, Report Editing
Vladimir de Leon
Chart Editor
Jasmine Enberg
Vice President and Principal Analyst
Chris Keating
Evelyn Mitchell-Wolf
Senior Analyst, Digital Advertising & Media
Emma Noyes
Graphic Designer, Data Visualization
Naomi Rebuelta
Copy Editor
Tracy Tang
Senior Researcher
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